Warren Graham

ISBN-13: 9780838911372

104 pages
6 x 9
2011

Sharing expertise gleaned from more than two decades as a library security manager, Graham demonstrates that libraries can maintain their best traditions of openness and public access by creating an unobtrusive yet effective security plan. In straightforward language, the author

• Shows how to easily set clear expectations for visitors’ behavior
• Presents guidelines for when and how to intervene when someone violates the code of conduct, including tips for approaching an unruly patron
• Offers instruction on keeping persistent troublemakers under control or permanently barred from the library
• Gives library staff tools for communicating effectively with its security professionals, including examples of basic documentation

The Black Belt Librarianarms librarians with the confidence and know-how they need to maintain a comfortable, productive, and safe environment foreveryonein the library.